About this integration
Live911 by HigherGround streams live 911 call audio and caller location to first responders, so they hear the call as it happens instead of a summary.
Live911 streams 911 call audio to responders. With BRINC LiveOps, teleoperators can hear the call while the drone is en route, and officers can watch the live drone video once it arrives.
Hearing the caller’s tone and details matters most on unclear or evolving calls, such as domestic disturbances and welfare checks. It helps teams choose the right response.
Available now for agencies running Live911. Setup is coordinated with HigherGround and BRINC.
Benefits
- Hear the full 911 call, not just a dispatcher summary
- Teleoperators can hear the call while the drone flies to the scene
- Call audio and live drone video give officers fuller context
- Better context for de-escalation on unclear or evolving calls
How It Works
- HigherGround and the BRINC onboarding team connect Live911 to BRINC LiveOps.
- When ShotSpotter detects gunfire, the alert appears in the LiveOps dispatch queue with its location.
- A telepilot launches a drone and listens to the call. Officers view the live drone video once it arrives.
Requirements
An active Live911 subscription at your agency or 911 center.
A BRINC LiveOps account with admin access.
A BRINC drone set up for Drone as First Responder operations, such as Guardian or Responder.
About this integration
Tablet Command is a mobile incident command and response platform for fire and emergency agencies across the U.S. and Canada.
The integration streams live video from BRINC drones into Tablet Command. Incident commanders see the scene from above in the same app they use to track units, assignments, and personnel.
An aerial view helps commanders size up a fire, track its spread, and place resources on large or rapidly changing incidents.
Now onboarding with select fire agencies. Setup is coordinated with the BRINC onboarding team.
Benefits
- Live drone video inside the command board your crews already use
- Size up the fire and track its spread from above
- Better resource placement from a live aerial view
- Aerial context for large or rapidly changing incidents
How It Works
- The BRINC onboarding team connects BRINC LiveOps to your Tablet Command account.
- When a drone launches to an incident, its live video becomes available in Tablet Command.
- Incident commanders watch the aerial feed next to unit status, assignments, and maps.
Requirements
An active Tablet Command subscription.
A BRINC LiveOps account with admin access.
A BRINC drone with live streaming, such as Guardian or Responder.
About this integration
Alpine Software makes RedNMX (formerly RedAlert), a fire department management platform for incident reporting, alerting, scheduling, inspections, and records.
This integration passes dispatch information from Alpine Software into BRINC LiveOps, including the incident location. Crews can launch a drone to a fire incident as soon as the alert comes in.
An aerial view helps commanders size up a fire, find access points, and see smoke conditions before engines arrive.
In progress. Setup will be coordinated with your Alpine Software administrator and BRINC.
Benefits
- RedNMX dispatch alerts reach LiveOps with the incident location
- Size up a fire from above before the first engine arrives
- See the scene and access points from above before crews arrive
- Built for fire departments of any size
How It Works
- Your Alpine Software administrator and the BRINC onboarding team connect RedNMX to BRINC LiveOps.
- Dispatch alerts from RedNMX appear in the LiveOps dispatch queue with the incident location.
- A telepilot launches a drone and shares the live view with crews and command.
Requirements
Alpine Software RedNMX at your department.
A BRINC LiveOps account with admin access.
A BRINC drone set up for Drone as First Responder operations, such as Guardian or Responder.
About this integration
Southern Software, based in North Carolina, has provided CAD, records, and jail management software to public safety agencies and municipalities since 1988.
This integration forwards calls for service from Southern Software CAD into BRINC LiveOps, including the call location. Telepilots can launch a drone to a live call without reentering details.
A drone overhead early in a call gives officers a clearer picture before they arrive. Dispatchers keep working in the CAD they already use.
Available now. Setup is coordinated with your Southern Software administrator and BRINC.
Benefits
- Calls for service reach LiveOps without retyping an address
- Launch a drone to a live call from the LiveOps dispatch queue
- Officers see the scene from above before they arrive
- Dispatchers keep working in the CAD they already use
How It Works
- Your Southern Software administrator and the BRINC onboarding team connect your CAD to BRINC LiveOps.
- Calls for service appear in the LiveOps dispatch queue with location details included.
- A telepilot launches a drone and shares the live view with responding units.
Requirements
Southern Software CAD at your agency.
A BRINC LiveOps account with admin access.
A BRINC drone set up for Drone as First Responder operations, such as Guardian or Responder.
About this integration
Motorola Solutions’ Flex (formerly Spillman Flex) is a public safety suite that includes CAD, records, and mobile for agencies across the U.S.
Part of the BRINC and Motorola Solutions strategic alliance, this integration sends calls for service from Flex CAD to BRINC LiveOps, including the call location. A telepilot can then launch a drone to the call.
Dispatchers stay in the Motorola Flex CAD they already use. Responding units can get a live view of the scene from above before they arrive.
Available now. Setup is coordinated with your Motorola CAD administrator and BRINC.
Benefits
- Caller location loads as the drone’s flight destination
- Launch a drone from a Flex call in LiveOps
- Dispatchers keep working in the Flex CAD they already use
- Part of the broader BRINC and Motorola Solutions ecosystem
How It Works
- The BRINC onboarding team works with your Motorola CAD administrator to connect Flex to BRINC LiveOps.
- Calls for service appear in the LiveOps dispatch queue with the call location included.
- A telepilot launches the drone from LiveOps and streams live video to responders and command staff.
Requirements
Motorola Solutions Flex CAD at your agency.
A BRINC LiveOps account with admin access.
Flex CAD is supported today.
About this integration
Motorola Solutions’ PremierOne CAD helps emergency communications centers across the U.S. take calls, assign units, and manage incidents.
Part of the BRINC and Motorola Solutions strategic alliance, this integration sends calls for service from PremierOne CAD to BRINC LiveOps, including the call location. A telepilot can then launch a drone to the call.
Dispatchers stay in the PremierOne CAD they already use. Responding units can get a live view of the scene from above before they arrive.
In progress. Setup will be coordinated with your Motorola CAD administrator and BRINC.
Benefits
- Caller location loads as the drone’s flight destination
- Launch a drone from a PremierOne call in LiveOps
- Dispatchers keep working in the PremierOne CAD they already use
- Part of the broader BRINC and Motorola Solutions ecosystem
How It Works
- The BRINC onboarding team works with your Motorola CAD administrator to connect PremierOne to BRINC LiveOps.
- Calls for service appear in the LiveOps dispatch queue with the call location included.
- A telepilot launches the drone from LiveOps and streams live video to responders and command staff.
Requirements
Motorola Solutions PremierOne CAD at your agency.
A BRINC LiveOps account with admin access.
PremierOne support is in progress.