Icon account Icon ampersand Icon anchor Icon around-360 Icon arrow-180 Icon arrow-double Icon arrow-down-round Icon arrow-down-white Icon arrow-down Icon arrow-left-light Icon arrow-left Icon arrow-long Icon arrow-prod-height Icon arrow-prod-length Icon arrow-prod-width Icon arrow-right-light Icon arrow-right Icon arrow-scroll-down Icon arrow-up Icon assistance Icon attention Icon battery-empty Icon battery-full Icon battery Icon blob Icon brincball Icon brincdrones Icon button-arr-black Icon button-arr-blue Icon carbon Icon card Icon cellular Icon check-sm Icon check Icon checkout-close Icon circle Icon circles Icon clock-alt Icon clock Icon close Icon coupon-ico Icon credit-card-ico Icon cross-close Icon cross Icon danger Icon diagram-1 Icon disclaimer-ico Icon double-arrow Icon download Icon drones Icon drop Icon ellipsis Icon exclamation Icon facebook Icon figure Icon file Icon fly Icon glass-braker Icon glass Icon globe Icon gps Icon half-hour Icon instagram Icon lamp Icon lemur-white Icon lemur Icon linkedin Icon location Icon logo-icor Icon marker Icon mic Icon more Icon night-vision Icon noise Icon order-success-title-ico Icon order-widget-ico1 Icon order-widget-ico2 Icon order-widget-ico3 Icon pdf Icon phone-handset Icon phone-mail-ico Icon phone Icon planet-anim Icon planet Icon play Icon protection Icon question-ico Icon quote Icon select-arr Icon shield Icon sho-put Icon sim Icon sound Icon speaker-2 Icon speaker-audibility Icon speaker Icon star Icon team Icon training Icon twitter Icon type-c Icon update Icon uvt Icon viewer-border Icon vision Icon volatusaerospace Icon warning-thin Icon warning Icon woocommerce-error Icon woocommerce-success Icon woocommerce-warning Icon youtube
New webinar on de-escalation with Justice Clearinghouse and Durham PD Chief of Police Watch Now
0 Request Demo

Frequently Asked Questions

LEMUR S

All manufacturing and repair services are completed in the USA.

Due to the nature of our technology and the way it is used, we expect our operators to crash the system and put it in dangerous situations. To ensure our customers never have down time, we offer the BRINC Protection & Data Plan. The BRINC Protection & Data Plan is an annual service that offers unlimited repairs, spare propellers, spare parts, battery replacements, and two way communication data plan. This annual service also comes with a 1 day sustainment training, loaner program, and repair services on the BRINC accessory kit and repeater receiver box.

Simply call or email us and describe what happened. You can also log in to your customer portal and submit an RMA ticket that will go directly to our customer success team.

The LEMUR S offers secure and encrypted comms utilizing AES 128 and other proprietary technologies. Data only leaves the BRINC ecosystem when a physical connection is made to the hardware, further ensuring data security.

Yes. The LEMUR S is useful whenever you must search the interior of a structure.

There are no phone apps required, no forced firmware updates, and no forced grounding due to FAA airspace classification.

Yes. BRINC offers a one day familiarization course that comes included in the purchase of your system. BRINC also offers a three day basic ground school in Las Vegas, NV. or at your department’s desired location.

BRINC Ball

For maximum durability, the BRINC Ball’s internal electronics are housed in a state-of-the-art, shock-resistant resin material. This offers extreme durability, waterproofing and tamper resistance for critical operations.

All of the BRINC Ball features are just a call or text away, with no app required. For two-way communications, simply dial your BRINC Ball’s number to connect. Additional settings (e.g. volume or gain adjustment) or viewing status (e.g. battery life or viewing live location) can be controlled by texting the BRINC Ball’s number.

Yes, you can insert and manage your own SIM card.

The BRINC Ball features a total talk time of over 24 hours.

Protection & Data Plan

The BRINC Protection & Data Plan includes the following:

  • Unlimited Repairs
  • Unlimited Spare Propellers
  • Unlimited Spare Parts
  • Unlimited Battery Replacements
  • Two Way Communication Data Plan
  • Free Sustainment Training (1 day per year)
  • Free Loaner Program
  • Free Accessory Kit & Repeater/Receiver Repair

The 12-month period starts from the date of purchase and ends at 24:00 on day 365.

The plan is available in North America, EMEA, Japan, Indonesia, S. Korea, Thailand, New Zealand and Australia.

No. The plan covers one system and a system consists of a LEMUR S kit, accessory kit, and repeater/receiver box. The plan is linked directly to the serial number of your system.

No.

Our RMA team will send you a quote for repairs based on the damage, but a full aircraft replacement is $6,000.

You will be able to use your agency’s SIM cards and data plan. There is a SIM card slot on the side of the fuselage where you can install your own card.

If your agency purchases the plan, BRINC pays for the inbound and outbound shipping.

Training

Yes. Our training curriculum is Nevada POST Certified.

LEMUR S

Learn More

BRINC Ball

Learn More

Connect

LAS VEGAS SEATTLE
Technology in the service of public safety.

5040 W. Post Road
Las Vegas, NV 89118

1055 N. 38th St.
Seattle, WA 98103